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All custom pieces require approval for design and estimate given. Upon approval of the estimate and design, a 50% deposit is required. Production will not begin until the deposit is received. Any cancellations in production will result in any non-recoverable costs, as well as the design fee of $350.
Sizing
It is the customer's responsibility to provide an accurate ring size prior to production. Pieces will be resized on a case-by-case basis and come with a flat resizing fee of $100 [platinum pieces require a $150 resizing fee]. Pieces such as eternity bands, intricate settings, or pieces featuring certain gemstones cannot be resized. Please allow 1-2 weeks for resizing.
Warranty
At the discretion of Kara Strope Designs, a custom piece will be repaired or replaced if any manufacturer defects are found in the first 12 months from the date of the purchase. Normal wear and tear and customer abuse is not covered under warranty.
Returns
There are no returns or refunds for custom jewelry.